Support Intelligence — Restricted Access
Customer Support Dashboard — Live Zendesk Data
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Zendesk Live
AI Briefing →
Connected to vumo80.zendesk.com · Data snapshot from — · Click any ticket ID to open in Zendesk
20 tickets are overdue — SLA breach in progress. Nexteppe and Crystal Clean require immediate attention.
Daily Support Snapshot
Active Tickets
0
New+Open+Pending
All open channels · live
Overdue (>48h)
0
61% of active queue
Past SLA deadline
High Priority Open
0
42% of active queue
Requires urgent response
CSAT Positive Rate
—
4 responses only
Low survey response rate
Tickets This Week
0
~191/week avg
Mon–Thu this week
Customers with Most Open Tickets
Sorted by volume · high-priority weight · live from Zendesk · VUMO internal excluded
#CustomerOpen TicketsHigh PriorityOverdueStatus Mix
Overdue Tickets
Sorted by age — click to open in Zendesk
Volume & Status Trends
Daily New Tickets — Last 14 Days
Source: Zendesk search API · estimated for dates before May 9
Active by Status
Current open queue
Active by Priority
Open tickets breakdown
Full Active Ticket Queue (33 tickets)
All Open / Pending / New Tickets
Sorted by age descending · click ticket ID to open in Zendesk
TicketSubjectCustomerPriorityStatusAgeLast Update
VUMO Customer Support Dashboard · Live data from Zendesk (vumo80.zendesk.com) · Snapshot: —